We're so glad that you've chosen JackBe as your preferred grocer. We understand at times you may run into an issue that you need some assistance with. We're here to help!
You can submit a ticket through the JackBe App 24/7 by navigating to Account > FAQ and then clicking the Menu button in the upper-right corner of the page and click Submit a request. The FAQ page also has a number of articles that may help answer your question immediately.
Please note that Customer Support hours are available Monday through Friday from 8A to 5P Central. We address our customer support requests in the order they are received and will do our best to answer your question within 2 business days.